Use of cookies

Cookies are small files stored on your computer when you visit certain web pages and are present on this company's website http://www.josephinalace.com and http://www.josephinalace.co.uk/. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To order products on http://www.josephinalace.com/ and http://www.josephinalace.co.uk/ you will need to have cookies enabled. If you do not wish to enable cookies, you will still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled, but see ‘Managing Cookies’ for help to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in the cookies we create, but we do use encrypted information gathered from them to help improve your personal experience of the site.

On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers. Such information will not identify you personally - it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly to the above, we may gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the Settings on your browser, which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Access to information

The Data Protection Act 2018 gives you the right to access information held about you by us. This right can be exercised by you in accordance with the Act - an access request will be subject to a fee of £10 towards our costs of complying with your request for the information we hold about you. Should you wish to receive details that we hold about you, please contact us using the contact details below.

Changes to this policy

We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

​​​​​​We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us via email at contact@josephinalace.co.uk or telephone on 01462 713515 between 9am and 6pm from Monday to Saturday GMT.

Managing Cookies on your Browser

You can manage cookies on your browser at any time, blocking or deleting them, by just changing the Settings on your browse. However, if you don't allow sites to save cookies, most sites that require you to sign in will not work.

Also, if you remove cookies, you will be signed out of websites and your saved preferences could be deleted.

 

Version: [21st FEBRUARY 2019]